Family-centered care means patients, their families, doctors, nurses and other health care professionals form a partnership that benefits everyone. A "family member" is recognized as anyone whom patients regard as significant in their lives. Families are not considered visitors, but essential participants in care and decisions that affect the total healing of the child. The components of family-centered care are: respect and dignity, information sharing, participation and collaboration.
The ultimate goal of patient- and family-centered care is to create partnerships among health care practitioners, patients and families that will lead to the best outcomes and enhance the quality and safety of health care.
Family-Centered Care Principles
- Respect and Dignity - We are free of biases, treat others as equals, and do not label others.
- Information Sharing - We communicate and share complete and unbiased information with patients and families in ways that are affirming and useful.
- Participation - Individuals and families build on their strengths by participating in experiences that enhance control and independence.
- Collaboration - Meaningful sharing occurs in policy and program development, professional education as well as in the delivery of patient care.
Family-Centered Care Initiatives at MUSC Children's Hospital include:
- Establishment of the Family Advisory Council in 2005 to promote Family-Centered Care in the Children's Hospital
- Family participation in planning/design of new areas
- Changes in family lounges and waiting areas
- Promoting a hospitality check-list
- Video produced of parent stories
- Promoted revision of Sickle-Cell protocols
- Family Advisory Council Members serve on hospital committees
- Family Advisory Council Members speak at faculty meetings and orientations
- Presented Nursing Grand Rounds on Family-Centered Care